Reduces operational costs by automating the password reset process and removing dependencies on manual ticket submission and internal support personnel.
Better Password Resets Plugin for PowerSchool
Our Plugin for Better Password Resets is fully integrated with PowerSchool and provides a cost effective solution that enables users to dynamically reset their passwords without additional support.
Efficiency and Cost Savings
Simple User Friendly Process
Teachers and Staff are enabled to reset their passwords by following a few simple steps to generate and receive a temporary, secure, policy compliant, password to access their account.
Time Savings
Installation and enablement takes minutes. Passwords are reset in seconds!
Take Action
Learn more about PowerSchool Plugin for Better Password Resets or simply schedule a demonstration to see first hand how well it would work for you!
Case Study Overview
The BASIS Charter School Network teamed with The Better Education Company to replace their highly manual and inefficient workflow associated with password resets for the PowerSchool Student Information System (PwS).
The Better Education Company developed a simple, integrated, low-cost solution which automates the process and eliminates the need for intervention by IT Support personnel.
Annual savings are expected to exceed $70,000.
"I have been using PowerSchool over the last 4 years, and have experienced continual password resets that previously required submitting support tickets for someone to help assist me. I am beyond ecstatic that there is now an automated way to do so with the Better Password Reset. It is very straightforward and easy enough to use, that my team and I can quickly get back into PowerSchool, with no issues or delay."Morris Nguyen, Director of Systems Integration, SPORKtech
"By enabling the SIS user to reset their own password from the login page, the Better Password Reset function provides immediate assistance to the end user and has reduced my help tickets by as much as 50%! I love that I can focus my efforts on critical issues while teachers and staff can access their accounts without having to submit a ticket and wait for a reply."Lori Frye, Systems Specialist
The Problem
PowerSchool users were experiencing frustration and extended periods of unproductivity when their passwords needed to be reset. After discovering that they could not log into the PowerSchool application, they were required to open a service ticket and wait for a new password to be provided. Meanwhile, their work waited…
IT Support Resources were allocating a significant amount of their time and energy facilitating and supporting PowerSchool users in the reset of their passwords. This typically occurred during peak teacher hiring and transitional periods, in addition to, immediately before and after summer and winter break periods when Support Resource availability was at a premium.
Original Password Reset Process
The Solution
Our Plugin for Better Password Resets is a fully integrated solution that delivers on every goal by enabling users to dynamically reset their passwords without additional support. By removing dependencies on a ticketing system and IT support resources, the time to productivity has been reduced from hours to minutes. We also built a usage dashboard so that schools can track their savings!
Adopted by BASIS Charters schools a little over (4) months ago, results have exceeded expectations in ease of use, reclaiming lost productivity, and saving more than $20,000 to date.
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